Some Customer Reviews
Real feedback from some customersLet customers speak for us
Love these lights !!! John S.
We purchased this chandelier from Kimoylighting and were a bit worried since we had never order from them before. The chandelier arrived well packed and in pristine condition.The team at Kimoylighting kept us informed of the shipping timeline and process.will definitely order from them again!
Absolutely fabulous Alan H.
It shimmers and shines and everyone who sees it says it's lovely. Great illumination!It works great with high ceilings. Easy to clean the parts.
Great Service! Quality Products! Joseph Grant
This chandelier is classy! Which have a light, airy, classy atmosphere. It was easy to hang. The light bulbs are durable and bright. Love this chandelier.
FREQUENTLY ASKED QUESTIONS
We just use the same materials, colors, sizes and production process. We have our own factory to produce and manufacture these lamps.
Bronze and black are not the same color. If you need pure black. You need to confirm with our customer service. Because the production process is different.
Therefore, we keep our prices reasonable while giving our customers the highest standard of product quality.
We support refund after you receive the product, but you need to ship it to our designated shipping address at your own expense, and we will start refunding after we receive the product.
After checking that there is no problem, we will start refunding. Our refund will deduct our shipping cost and refund the principal amount of the product.
In order to ensure your interest and reduce the loss, we have a good plan as follows.
We will take pictures and video before shipping, and we will ship it to you after you are sure you like it, but you need to make a note or contact customer service support when you place your order to explain the situation.
Yes, we will give you free replacement parts if there is a defect in shipping or manufacturing. But you need to provide some photos and videos to prove the product is faulty.
We recommend to check if the parts of the luminaire are complete one week before the installation in advance.
Our fixtures are very easy to install and can be installed by an average electrician.
If there are some unsolvable problems during the installation process, you can contact customer service support for help. Note that violent operation is prohibited. Unless there is a very good solution.